Walton Robinson - About Us
We know we're the best, find out why our clients agree!
"Walton Robinson have been fab through the entire
process. We have secured a flat in Heaton (Newcastle) with ease and
the staff have been brilliant.
The communication has been fantastic throughout - they have kept
us in the loop constantly and always answered our queries within
the same working day (if not much sooner).
Also a massive thanks to Laura and Mark who have been a great
help. Both have liaised with landlords to ensure we get the best
deal, and have always been in touch. Laura was really flexible when
it came to viewings - making sure we could view properties out of
hours which was when we were available (even at 6pm on a Friday!).
That was really appreciated.
Overall, and due to having negative past experiences with
agents, this moving process has been painless and even enjoyable
(as the staff are so friendly to speak to!!)."
Rowan T. Walton Robinson Tenant for 2014/15.
"After advertising my property unsuccessfully for months with
another agent, within 3 days of instructing Walton Robinson I had
an offer I was happy with. Mari and her team were extremely quick
and diligent, following up regularly and not missing any details.
They are extremely friendly and understanding, and helped explain
everything thoroughly. I would absolutely recommend them if you're
looking to sell your property!"
Mr. Harmer, Walton Robinson Sales Client.
"I have been a landlord in Newcastle for over 10 years.
Throughout that time I have used a number of agents to both let and
manage my property. I have been particularly impressed with Walton
Robinson over recent years; they have consistently quickly found
tenants and the managed service has improved beyond all
recognition. Jo-Anne Lacewood is the current property supervisor of
my property and she is first rate; proactive, efficient, friendly
and capable. Living at the other end of the country, I am confident
she looks after my property almost as good as I would were I in the
Mr Thorndyke, Walton Robinson Landlord.
"I own a city centre apartment that has been vacant for 2
months. I tried various letting agents with no luck and called
Walton Robinson. My apartment was let within three days. I have
never come across a more reliable and friendly service. I can not
recommend Walton Robinson enough. You can trust them with your
property and expect professionalism and efficiency. I high
recommend using them, and will continue to use them in the
C.Davidson, Walton Robinson Landlord.
"First class service. Secured quick let at a good but fair
rent. Very efficient service. Have used before and would use again.
Staff seem hungry and it is refreshing. No nonsense
James Southern, Walton Robinson Tenant Find Client.
"Been using Walton Robinson for 4 years and the service
and attention to detail is excellent. The property has rented
easily each year at or above the cost agreed with them."
Adam Brenner, Walton Robinson Tenant Find Client.
"We recently bought an un-let property. In a few weeks WR have
held viewing sessions been extremely proactive and found tenants.
An excellent, professional service with delightful staff we would
highly recommend using all and any of their property services.
Cannot thank them enough."
John Turner, Walton Robinson Sales and Property
"Long story but, as First Charge holder, I had a partially
renovated property for sale and initially went to an auctioneer for
selling. However, before this got under way, my solicitor suggested
using an estate agent instead so I 'phoned several firms in
Newcastle to find one willing to take on the task. Walton Robinson
was the third company I tried and were immediately positive about
selling this run down, partially renovated, but still in a
diabolical state, property. I dealt only with Mari Walton and from
beginning to end she was extremely professional, very positive and,
apart from being very pleasant to talk with, kept me informed
immediately of everything going on with the sale. From the
beginning, with me sending Mari the key, to accepting a very good
offer, the whole business took just three weeks. Amazing. I would
not hesitate to use this firm again."
"The weeks have passed since your selling of [The Property] on
Time enough to reflect on the satisfactory nature of the
negotiations and to thank all involved, particularly Chris
Wilkin who was refreshingly open and transparent with us.
We had approached other agents who gave good advice and were
helpful but the immediacy of your premises on Percy Street- the
people milling in and out,- your striking car adverts (often parked
near our own) - plus the attention, and advice minus pressure which
we got from Chris, finally made us decide to sell, and to do so
Chris really worked on our behalf, answering our queries
quickly, putting in a lot of time over weekends, even gently
challenging some of our notions- which impressed us more than if he
had flattered us all the time. We felt very secure with him. So
thank you again."
Noel and Margaret Todd, Walton Robinson Sales Clients.
"I have dealt with a few estate agents in the last 8 or so years
and honestly Walton Robinson have been the friendliest, most
communicative agent that I worked with. I had two viewings to the
property that I now reside in, as well as went into the office two
or three times, as a result I met a few of the staff that work
there. Each and everyone of them that i dealt with was so genuinely
welcoming, easy going and helpful. It never felt like an
uncomfortable or formal affair. I have absolutely no complaints.
Not only but even when I called to ask certain questions the person
on the end of the phone sourced out the information I needed,
rather than just taking a message for someone to call me back.
All round, by far the best service from an estate agent I've
ever received and such a warm introduction to Newcastle."
Jodie Bowyer, Walton Robinson Tenant for 2012/13
"I used Walton Robinson to look for a flat in my second
year of university and they couldn't
have done any more to help. I emailed them before hand with the
specification of what we were looking for, and they replied with
loads of excellent suggestions. We wittled these down to around 5
properties, and we went to look round them all in one morning in
their super comfy people carrier. The lady who showed us around
knew absolutely everything about the properties and answered any
queries we had. All the properties were perfect and we could have
easily chosen any of them. We decided on one and signed up the same
day. The contracts and forms were super clear and everything was
explained in normal language. The admin fees were good compared to
other agencies. In conclusion, I'd recommend Walton Robinson to
Jon Dell, Walton Robinson Tenant.
"I have recently signed a contract for the next academic
year with Walton Robinson. The staff were friendlly and took into
account all our requirements of the property we wanted and found
several fitting the specification. On viewing the prospective
properties they were all to a high standard and of good value for
money. Furthermore, Walton Robinson were understanding of my
personal circumstances, that I was on placement when my second
deposit payment was due, hence they rearranged a suitable date for
payment upon me arriving back in Newcastle. I would recommend
Walton Robinson to other individuals and thank them for helping me
find my ideal property to let."
Rebecca Vernon, Walton Robinson Tenant.
"Thank you for acting as agent for us and completing the
sale of Windmill Court successfully. I appreciate all your work on
this, I know that it was a slow transaction but we all got there in
Simon Galbraith, Walton Robinson Sales Client.
"Walton Robinson is providing me with an all encompassing
service where properties are sourced, refurbished and furnished.
Last year we purchased, refurbished and furnished in excess of
£750,000 worth of property. I have no hesitation in recommending
the services of Walton Robinson to anyone looking to invest
in property in and around Newcastle. Walton Robinson, has also
fully Let and Managed my properties since 1998."
Doug Scott, Walton Robinson Landlord.
"Whilst I am from Newcastle I have lived away from the
area for a number of years. I already owned a property but had not
managed to let it and I had some money that I wanted to invest in
the Newcastle Property Market but was not confident in what I
should buy. I approached Walton Robinson who found me two
exceptional properties with the money I had to invest. They then
refurbished and furnished them and all the properties have now been
Let at the asking rent."
Ben Jones Lee, Walton Robinson Landlord.
"I own a number of properties and like to be involved in the
buying and refurbishing side of things. As with everything advice
and help is essential to ensure properties are fully occupied at
the best rent. Walton Robinson have assisted me greatly in
maximising my property investments and in helping me to find new
Thomas Turnbull, Walton Robinson Landlord.
"I have been a client of Walton Robinson for many years. I have
always received a very professional, reliable and warm
service. Walton Robinson have always achieved full occupancy
with no voids. They have also provided me with very good up to date
advice in all matters of my property letting. I do recommend Walton
Robinson to my friends and other landlords who are in turn all very
pleased to have the services of a very professional property
letting and management agency."
Nicholas Forster, Walton Robinson
''We have used Walton Robinson as a key partner in the
management of our strategic portfolio in the City centre. They
provide a prompt and professional service that meets our exacting
Richard Robson, Walton Robinson
"It is refreshing to deal with friendly yet professional people,
who have both the time and interest in their customers. I would not
hesitate in recommending your service to others - you provide
a first class service."
Ann Turner of Surtees Management, Walton Robinson
"I have recently visited Walton Robinson to search for a rental
property for 2012/13 however have been struggling with other agents
due to our peculiar requests concerning dates, period
lengths ect ect and have found it difficult to find a
good quality property at a reasonable price - needed due to our
presence in Newcastle for a split 5 months across 12. However I am
just emailing to say how very helpful you have been and how pleased
my housemates and I are!
By the end of the day we had found a property, tailored the
rental agreement to match our needs and left overwhelmed that we
had found just the right property for us. Laura took us through all
the paperwork, called absent house members with details and for
payment and even arranged a next day viewing for an absent
Overall I was very pleased with the service we received and will
definately be recomending Walton Robinson to friends and
Jacob Balchin, Walton Robinson Tenant for 2012/13.