Walton Robinson Reviews

Sales

Lorraine and Sophie have looked after and managed the sale of three properties for me over a period of 18 months. At all times they have been exceptionally helpful, provided sound advice and worked around a number of frustrating and challenging situations. I would use them again in a heartbeat. 

Stuart Hamilton, Vendor

 

Excellent, efficient, patient and always happy to help. Really helped through what turned out to be a more challenging sale than envisaged

Tom Winney, Vendor

 

I wanted to say a big thank you to your team particularly Sophie. Sophie has been great from start to finish. Always professional and dealt with queries immediately. I have dealt with 3 estate agents this year and have only been impressed with your organisation.

Amanda Capocci, Buyer

Lettings

Very friendly staff, efficient and informative service. Chloe was tremendous, really made it easy for us, couldn't offer higher praise!

Padraig Gallagher, Tenant

 

Made looking for a student flat very straight forward as it appeared quite daunting at first. Very friendly staff and the help from Jade Field was great for signing all the wordy documents which can be confusing if you aren't familiar with contracts and legal wording

Lauren Francis, Tenant

 

“The viewings went seamlessly, and all the staff are very polite and competent. We found a great house for a reasonable price. Thanks”

Nick Royston, Tenant

 

“I particularly liked the e-signing and filing, makes things really convenient and efficient. All bookings, payments and administration can be done all in a day accurately. WR also has a wide range of properties around the city centre near the school campus, hence a larger pool of properties to choose from.”

Yu Thet, Tenant

 

Jo-Anne from New Tenancy Dept has been extremely helpful in sorting out some frustrations caused by another agent. She has been polite and informative and kept us completely up to date with what is happening. She has started to restore my faith in Walton Robinson as being a company who could actually show that they should be looking after the student community rather than treating them like second class citizens. Well done Jo-Anne!

Teresa Bennell, Landlord

 

“I’m a landlord who owns a portfolio of properties in Newcastle upon Tyne. WR has been finding tenants for me for the past 4 years. I'm delighted to say that WR is a pleasure to work with. I consider WR to be a vital part to my rental success. There are a numerous occasion that WR achieved more than my original asking rental price! For the past 4 years, I have ZERO unplanned void periods. That result speaks for itself.

WR has excellent market knowledge and able to leverage this advantage when engaging landlords. One of their staff member speaks fluent mandarin which helped attract a lot of overseas students find properties. I hear their Chinese social media account has reached 1500 followers.

Their communication is always timely, precise and with a personal touch. I have recommended WR to another landlord and he has stayed with WR ever since. If you look at the HMO register and you will see WR is the KING of HMO properties. I don't see any reason to why I would switch to another agent. I can't recommend WR highly enough.”

Jacky Kwan, Landlord

 

“The lettings department at Walton Robinson have always achieved top market rents for my portfolio of properties in and around Newcastle. Samantha has always been fantastic to deal with, she communicates with both the prospective tenants and myself really well – which makes the tenancy much easier to manage - puts tenants in flats that suits them and me. WR have a great feel for the market- prices and demand. Results in me getting good rents and early lets. And their feedback is invaluable in helping me maintain flats to standards required.”

John Parkin, Landlord

Walton Robinson

We have worked on a series of exciting student accommodation projects with Walton Robinson and have found them to be both knowledgeable and creative in their attitude to nurturing a student accommodation project.  Their input has been vital to the establishment of the agreed accommodation brief and spirit of the project. 

Neil Taylor, Senior Partner at FaulknerBrowns Architects

 

The team’s local market knowledge has been an invaluable source of information, helping us to make quick strategy changes in order to achieve our goals. This is particularly relevant considering the current market conditions and complexity of our portfolio. Walton Robinson is also always very accommodating to our specialist needs as an investment landlord, such as balancing voids and maintaining yields. I have every confidence in their ability to let our stock effectively, and this makes them one of our most valuable and trusted agents, not just in Newcastle but throughout the UK 

Liz McCullum, Lettings Director of Grainger PLC