Mon - Thurs: 09:00 - 17:30
Fri: 09:00 - 17:00
Saturday: 10:00 - 16:00
In the event of an emergency outside of these hours please call 0191 249 5969.
Emergencies are classed as a fire, flood, gas leak, electrical failure, or boiler break down. Non-emergency maintenance must be reported using the PropertyFile app. Reports of non-emergency maintenance cannot be submitted via telephone.