Looking after your homeMonday, 20 June, 2022 Throughout your tenancy, it is really important that you treat your home with care and respect. Looking after y... Read Article
Using your appliancesMonday, 20 June, 2022 We have created this guide to help you get the best from the appliances fitted in your property. This is a gene... Read Article
Property Viewing Checklist for tenantsMonday, 09 May, 2022 Viewings provide tenants with an opportunity take a closer look at a property and decide if it is somewhere the... Read Article
Who pays for accidental damage to rental property?Monday, 28 February, 2022 Property damage can happen whether the property is owned or rented. However, you might argue that the risk of d... Read Article
Important information about the sign up processWednesday, 23 February, 2022 Getting the sign up process right can ultimately dictate whether you're successful in renting your chosen prope... Read Article
Property checks before going awayTuesday, 15 February, 2022 If you're leaving Newcastle at anytime to go home or on holiday, please make sure you have checked your house o... Read Article
Being considerateMonday, 14 February, 2022 We understand that moving into a new property is a very exciting time! We’re sure you’ll want to celebrate and ... Read Article
How to report anti-social behaviourMonday, 14 February, 2022 We understand that some tenants may, in fact, be on the receiving end of anti-social behaviour. If you are expe... Read Article
What is noise nuisance?Monday, 14 February, 2022 Many people don't realise that excessive noise is classed as a form of antisocial behaviour. Noise nuisance can... Read Article
Damp or condensation?Monday, 14 February, 2022 One of the main complaints we receive from tenants is that mould has developed. When dealing with damp and moul... Read Article
What is emergency maintenance?Friday, 11 February, 2022 Some maintenance issues may require more urgent attention than others. We've created a handy guide to help you ... Read Article
What is a Section 21 notice?Friday, 28 January, 2022 As tenancies draw to an end, tenants will receive a Section 21 Notice and this sometimes leads to confusion. Te... Read Article