WR Launches Chinese Lettings Bureau

Newcastle-based Walton Robinson has appointed two new members of staff to support its growing client base with the Chinese student community in the city.  

Alice Lam, 27, originally from Hong Kong, who speaks English, Mandarin and Cantonese and Qi Wang, 23, originally from Beijing, who speaks English and Mandarin, have been appointed as part-time letting consultants to offer an added service for Walton Robinson's steadily growing Chinese student customers locating to the city to attend university.

According to the UK Council for International Student Affairs, 17% of the North East student population is international. Walton Robinson has recently seen an influx of demand from Chinese nationals looking for good quality accommodation whilst studying in Newcastle.

Walton Robinson partner Jaimie Hocking said: "It's great to live in such a multicultural city and have so many international students attracted to studying here. Newcastle is a wonderful place to live and study, and we want to make sure all of our customers experience that feeling from the minute they arrive here.

"We thought it only right to recruit two new members of staff that have knowledge of the cultural differences between China and the UK and have been through the experience themselves of arriving here to study and finding their way around. 

"We spend a lot of time helping students find accommodation, navigate their way around and generally settle in to Newcastle life. By recruiting Alice and Qi we will be able to offer a bespoke service to our Chinese clientele, in their native tongue and by young people who have been in their shoes."

Qi and Alice both studied at Newcastle University so know only too well the struggles in finding your feet in a foreign country for the first time. Alice explained: "It can be daunting to make such a big move from home at such a young age; there are many cultural differences that can make organising aspects of your life that bit more difficult. 

"Newcastle luckily has an established and growing Chinese community, with great local Chinese supermarkets, places of worship and of course China Town for nights out.

However, issues like getting a UK mobile phone contract, installing internet access at home, and understanding how to pay bills here, are all very different to that in China. This is where Qi and I always try and offer an extra bit of advice to help new tenants feel more looked after."

Walton Robinson partner Jaimie Hocking concluded: "It is part of our company ethos to develop a specialist team that can talk to both landlords and students in the right way.

Qi and Alice have brought a new layer of cultural expertise with our Chinese bureau, and we're delighted to be able to help even more students enjoy Newcastle life without any hassles or worries about getting somewhere to live, and settling into the toon."

Walton Robinson