Tenant Fees

As members of the Association of Residential Letting Agents (ARLA) & The Property Ombudsman (TPO) we are a professional agency and transparent about our fees. 

We are also members of the National Federation of Property Professionals (NFOPP) Client Money Protection scheme.

We have lots of properties where we offer zero tenant fees - look out for the banners within the property search results or speak to our team for full details of which properties are available with no tenant fees to pay!

Our standard tenant fee is from £0.00 up to the equivalent of 60% of one calendar month’s rent inclusive of VAT.

E.G If the rent was £500 per calendar month, the fee could be up to £300 inclusive of VAT. This is due irrespective of whether some or all the work listed below is completed.


The variety of works included in the administration fee includes, but is not limited to; 

  •       Organising and conducting accompanied viewings with transport from our office.
  •       Agreeing terms of the let including rent, start/end dates and references/guarantees needed.
  •       Drawing up of the tenancy agreement and answering any/ all queries.
  •       Conducting all reference and guarantor checks where needed.
  •       Providing a landlord-signed tenancy agreement and copy notice if applicable.
  •       Provision of details, where supplied, regarding; council tax, water rates, electricity, gas, TV licensing etc.


Additional Tenant Fees

Late Payment of Rent (Hourly Administration Fee)

£54 inc VAT

Tenancy Assignment Fee

£150 inc VAT

Tenancy Extension Fee

£54 inc VAT

Tenancy Surrender Fee

£54 inc VAT

Landlord Reference Fee

£18 inc VAT


For more information please call the office on 0191 243 1000